Citizen’s Charter
Citizen's Charter Reports
IFIC Citizen Charter Focal Point
With a specific complaint anyone may visit the branches/uposhakhas or contact our Customer Care Centre.
| SL | Complaint Initiating Level | Contact Person |
|---|---|---|
| 1 | Customer Care Centre |
Md. Abdul Kadir |
| 2 | Branch/Uposhakha |
Helal Ahmed |
| 3 | Branch/Uposhakha |
Tagore Lakshaman Chandra Ghosh |
| 4 | Social Media Platforms (Facebook) |
Nayla Tarannum Chowdhury |